UTA Discovery Series

The UTA Discovery Series is a component of the onboarding program offered to new employees and recommended for UTA employees within their first six months of employment.

Goals of the UTA Discovery Series:

  • Gain valuable information from a campus expert
  • Learn about the higher education environment
  • Create a smooth transition to The University of Texas at Arlington

Courses offered in this series:

Self-Leadership

Self-leadership focuses on the mindset and skillset needed to become proactive self-starters who know how to ask for direction and support, solicit feedback, and sell their solutions.  Using the self-leadership mindset and skillset results in employees that are productive, innovative, and passionate about their work. (Ken Blanchard)

Objectives:  Participants will apply leadership mindsets including self-discovery and self-management by proactively impacting their own leadership opportunities and building on their own strengths.

Higher Education 101

What makes higher education different from other types of organizations and industries? This session provides basic information about working in an institution of higher education with the goal to help you be successful in the unique environment.

Objectives: Participants will distinguish how higher education differs from the corporate world and define common higher education terms and how they apply to faculty and staff.

Building Collaborative Relationships

Collaboration begins with each of us. Inspiring team members to contribute their skills and expertise to the overall team goals rather than individual silos. This class will provide you with tools to become a “silo-buster.”

Objectives: Participants will identify the keys to building a collaborative environment by recognizing the unique skills of others to build a stronger and effective team. They will demonstrate specific actions in a group project that promote the benefits of collaboration. 

Customer Service in the Digital Age

The environment around us shapes the way we live, work, and purchase goods. We shop for different items, excellent service, and fun experiences. COVID-19 and technological advances have changed consumer behaviors and customer service. Let’s review the data about customer service and discuss what this may mean for our current situation. This training will address emerging concepts related to customer service and the influence of technology.

Objectives:  Participants will examine how the concepts of outstanding customer service has changed in the digital age and discuss different strategies to engage the new type of customers.

Find our current classes here