FAQ
Your U.S. Bank Access Online mailing address should be set to your department’s address. Please use the address currently associated with your account when a billing address is required. If your account has not yet been updated, the address may still be 219 W. Main Street, Arlington, TX 76010. Fully remote employees may use their home address as their mailing address.
No, if ever asked for social, just the last 4 of the employee ID.
The billing cycle is from the 4th thru 3rd of each month.
Access Online Help Desk: 877-887-9260
Lost or Stolen Cards, PIN's, Telepay: 800-344-5696
Visit the State Vendor Hold Search Tool Job Aid.
- Contact the University Police Department at 817-272-3381 and file a police report.
- Contact U.S. Bank at 877-887-9260 in order to cancel your card and have a new one issued.
- Contact Payment Card Services: (please include the police report number)
paymentcard@uta.edu
Office Phone - 817-272-2194
Your new card will be delivered to the Finance and Administration Annex. You will be notified when it is available for pick up, usually within 5-7 business days.
817-272-2194
paymentcard@uta.edu