219 W Main St, Arlington, TX 76010

The card can be activated with your Month and Day of birth that you provided when you applied for the card.

The billing cycle is from the 4th thru 3rd of each month.

800-248-4553 - They are available 24 hours a day, 7 days a week

800-945-3114 - Fraud Department 

Visit the State Vendor Hold Search Tool job aid.

1. Contact the University Police Department at 817-272-3381 and file a police report.
2. Contact Citibank at 1-800-248-4553 in order to cancel your card and have a new one issued.
3. Contact Payment Card Services: (please include the police report number)
   paymentcard@uta.edu
   Office Phone - 817-272-2194

Your new card will be delivered to the Finance and Administration Annex. You will be notified when it is available for pick up, usually within 5-7 business days.