Medical Benefits
Included in your UT Select Medical Benefits
LEARN TO LIVE (L2L), based on cognitive behavioral therapy (cbt) is a behavioral health digital platform available to UT SELECT™ members which offers condition-specific programs, each delivered in a user-paced multimedia experience. Services are also available on demand with the options for one-to-one clinician coaching services.
Learn to Live (L2L) offers customized, user-paced, online programs based on the proven principles of Cognitive Behavioral Therapy (CBT). The programs are confidential, accessible anywhere, and based on years of research showing online CBT programs to be as effective as face-to-face therapy.
Five Self-Directed Programs
The five self-directed programs are available in English and Spanish:
- Depression
- Stress, Anxiety & Worry
- Social Anxiety
- Insomnia
- Substance Use
Enrollment
There are two ways to enroll.
Visit the BCBSTX Blue Access for Members website to enroll and complete a comprehensive clinical assessment (confidential).
- UT SELECT™ members log in at https://www.bcbstx.com/ut
- Click Wellness
- Choose Learn to Live
Or, visit the Learn to Live website and follow these steps to enroll.
- Go to www.learntolive.com/welcome/BCBSTX
- Enter Access Code: BETTERME
- Once you enter the access code, you will be prompted to enter your BCBSTX identification number
Questions?
If you have questions, UT SELECT™ members can call a Health Advocate at (866) 882-2034.
If you are in need of a behavioral health specialist, you can find a list of providers by login into the BCBSTX Blue Access for Members for UT SELECT™. Behavioral health care is part of your available benefits under your UT SELECT™.
If you are in crisis, call the national hotline at 1-800-273-TALK (8256) or call 911 if you feel you are in immediate danger.
Resources
Learn to Live Resources for Your Mental Wellbeing
Click here to learn more about Learntolive.
Health Advocates serve as a personal assistant for your health care needs. Get coordinated help and personal health care support from a team of experts. You may contact a health advocate to address your medical benefits questions and speak to the same health advocate for follow-up questions and discussions. They can help you and your covered family members:
- Get personal assistance with your health care matters
- Help find network providers & schedule appointments
- Understand your care options & health benefits
- Talk to a BCBSTX clinician about health questions
- Sort out a new diagnosis and what to do next
- Shop for quality, lower-cost health care It’s easy to reach a health advocate.
CALL A HEALTH ADVOCATE AND SAVE!
UT SELECT members may call customer service to preauthorize MRIs and CAT/CT scans through a Health Advocate to avoid the $100 Copay for those services.
You can contact an UT SELECT Health Advocate at (866) 882-034
(FOR ELIGIBLE DALLAS/FORT WORTH AREA MEMBERS ONLY)
Monday - Friday: 7:00 am to 7:00 pm CST
or you can chat live either online (https://www.bcbstx.com/ut) or via the BCBSTX app (https://www.bcbstx.com/mobile).
Care when and where you need it, at no cost to you, through MDLIVE – available 24 hours a day, seven days a week, 365 days a year.
Features include:
- Physicians with expertise in primary care, pediatrics, & more;
- Treatment for many non-emergency medical conditions, including: colds and flu, fever (age 3+), sinus infections, ear problems (age 12+), allergies, etc.; and
- Behavioral health services (by appointment and with video connection only).
Visit mdlive.com/bcbstx for more information and to activate your account.
Resources
UT SELECT MDLIVE: How to Register
Virtual Visits powered by MDLIVE: How MDLIVE Works (2:11 video)
A new approach to help you conquer chronic pain without surgery or drugs. Features include:
- At-home exercise therapy and behavioral coaching program for chronic back and knee pain based on proven, non-surgical care guidelines.
- Delivered remotely using mobile & wearable technology provided at no cost to you.
- Programs for chronic hip, shoulder, and neck pain available.
- No out-of-pocket cost.
Clinically proven to help reduce the risk of Type 2 diabetes and help participants lose weight.
Features include:
- Core 16-week program includes wireless smart scale, weekly online lessons, and a health coach and focuses on nutrition, physical activity, and behavioral change with
- Researched curriculum paired with professional health coaches; and
- No out-of-pocket cost.
For more information click here or visit https://www.omadahealth.com/UTS for more information on Omada Health.
For more information on Omada Health in Spanish click here.
Simplified new approach to diabetes management, for those living with Type 1 or Type 2.
Features include:
- Unlimited support, strips & lancets;
- 24/7 support from Certified Diabetes Educators; and
- No out-of-pocket cost.
Visit the following links to learn more about Livongo.
Ovia Health provides maternity and family apps to support you through your entire parenthood journey. These apps are included in your UT SELECT health plan, offered through Blue Cross and Blue Shield of Texas (BCBSTX). With Ovia, you’ll have access to enhanced, personalized health and wellness features:
- Health assessment and symptom tracking | Receive alerts and predictive, personal coaching when Ovia detects a potential medical issue.
- More than fifty physician-developed clinical programs to help you be as healthy as possible | Engage with personalized health and wellness programs to help you navigate infertility, sexual health, birth planning, preterm delivery, mental health, breastfeeding, and more.
- Unlimited 1-on-1 coaching | Message instantly with Registered Nurse health coaches to ask all your questions.
- Career and return-to-work programs | Find coaching and career advice for preparing for maternity leave, returning to work, and being a working parent.
Apps
Download the Ovia app that’s right for you:
Ovia Fertility – Health & Fertility Ovia
Ovia Pregnancy – Pregnancy & Postpartum
Ovia Parenting – Family & working parents
Enrollment
To create an account, choose “I have Ovia Health as a benefit” before tapping “Sign up” and make sure to select BCBSTX as your health plan and enter your employer’s name.
You can also contact a health advocate at (866) 882-2034 for more information or should you have any questions.
Resources
UT SELECT - https://www.utsystem.edu/documents/docs/publication/2021/ut-select-ovia-health-overview
Seasons of Life is a proactive outreach program offered through your UT SELECT benefits and Blue Cross and Blue Shield of Texas (BCBSTX) that provides personalized claims resolution assistance to you and your dependents who may be dealing with the death of a loved one.
When BCBSTX learns of a death, a specially trained customer advocate will send a handwritten sympathy card. This advocate will become your single point of contact for the duration of the program. You and/ or your family can then contact the customer advocate at a time that is convenient for you to discuss any insurance-related matters.
BCBSTX will conduct a full review of the deceased’s reimbursement history, claims status and customer service history before contacting you and/or your family, so the customer advocate can anticipate needs and ensure that compassionate help is available when it’s needed most.
While the Seasons of Life program is launched proactively based on information provided to BCBSTX, please know that you and/or your dependents can contact a health advocate for assistance if needed. Simply call (866) 882-2034.
Click here for more information on Seasons of Life.